LIEBHERR Great Britain has set its sights on tackling the issue of on-site accidents by launching a new product familiarisation programme, which will see demonstrators visit sites to educate customers about their machines.

The programme, available to Liebherr’s UK customers, will initially focus on materials handling machines, where the manufacturer said there is a “recognised gap in both knowledge and support”. The idea of the course is to give customers a better understanding of their machines, helping them to operate them safely and more efficiently.

The sessions will last for one or two days and will involve both an interactive classroom element and a demonstration and tour of the customer’s own Liebherr machine. Participants will then sit a test, with those reaching the required standard issued with a certificate to demonstrate that they have passed.

Mike Hanlon, material handler product specialist said, “Whilst there are numerous training companies running courses for most machine types, there are none for industrial material handlers.  The Product Familiarisation Programme will extend Liebherr’s responsibility beyond the stringent machine safety requirements stipulated by many of the industry’s insurance companies.

“It enables us to support customers, many of whom are running multiple machines, who want to take even greater ownership for the safe operation of their machines and the care of those employees operating them.”